Cornerstone pedals sold in EU carry a 2-year Warranty for any problem related to the function or operation of that pedal due to faulty parts and/or other internal problem. We do not cover issues such as broken knobs, pots and jacks due to abuse, scratches in external paint or malfunctions due to external power supply issues. Opening up the enclosure, removing the screws and/or the lid, if not expressively authorized, will void the warranty.
Cornerstone Pedals sold Internationally outside of the EU carry a 1 year Limited Warranty.
All items purchased from authorized Cornerstone dealers are subject to the dealer’s terms and conditions for returns. Items purchased from authorized Cornerstone Dealers cannot and should not be returned directly to Cornerstone, unless otherwise indicated.
All costs for shipping back to Cornerstone are in charge of the customer, while costs for shipping back to customer are in charge of Cornerstone, except for malfunctions arisen within 7 days from the receipt of the product.
All returning item, shall be in perfect mechanical, functional, and cosmetic condition. Upon receiving the returned item Cornerstone staff will inspect and test the item to verify it is in “new” condition, and in perfect working order. Upon the item(s) passing inspection, we will issue a refund or contact you with any questions/concerns.
In case of a functioning issue, customer can retain the right to have it fixed locally; to have the Cornerstone warranty coverage on this third-party repair service, customer shall prior give communication to Cornerstone and show the receipt of the repair cost. Then, Cornerstone reserves the right to fully or partially cover the expanse or to offer an equivalent discount.